Medical Delivery Services

Medical delivery of samples, equipment and other supplies is an essential part of ensuring that your medical institution keeps your patients safe and operates smoothly and efficiently. From the beginning to the end of the day, personnel repeatedly need crucial supplies to be safely and quickly transported to ensure that patients get the care they need.

You may need radioactive drugs to go from your distribution center to a hospital or clinic, supplies to arrive at a patient’s home or lab specimens to go into secure storage. Whatever the case, you need a reliable medical delivery courier to transport these sensitive materials safely. Make your delivery process easy and secure by finding medical delivery solutions to help get your supplies wherever they need to go.

At Street Fleet, we have expert medical couriers qualified to transport a variety of medical materials in St. Paul and Minneapolis. Our medical delivery services handle the transportation work for you, so you can have peace of mind that essential materials will arrive at their destination safely and on time.

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Medical Delivery Services

Trust Street Fleet With Your Medical Deliveries

Street Fleet formed its Medical Services Division in 2002 in response to the growing demand for medical deliveries. We specialize in the delivery of medical supplies and equipment, medical records, pharmaceuticals and lab work.

Historically, deliveries of these types were performed by in-house personnel, standard courier companies and taxicabs. Regulations covering the transport of records, drugs and lab samples now preclude these standard delivery options from performing these services.

Federal and State regulations governing the medical industry and the transportation industry are very specific. Delivering records, drugs or lab samples with an unqualified individual or company exposes the medical facility or supplier to significant financial losses.

This can be in the form of fines, lost revenue from product losses, loss of accreditation and the forced termination of business.

Medical Courier Services We Provide

Our qualified and courteous medical couriers are trained and equipped to deliver crucial medical materials throughout the Twin Cities of Minneapolis and St. Paul, as well as to the surrounding areas. To most effectively meet our customers’ needs, we offer services including on-demand courier delivery, recurring delivery and dedicated driver placement. We also offer real-time tracking and automatic email confirmation upon delivery, so you know exactly where your packages are at any time.

Street Fleet Medical Services Division provides the following services to our medical organization customers:

HAZMAT delivery of radioactive drugs from manufacturers and distributors to Hospitals and Clinics.
Delivery of chemotherapy drugs and other pharmaceuticals and supplies to patient’s homes.
Placement of drugs and supplies in patient’s homes.
Delivery of pharmaceutical supplies and samples to pharmaceutical reps.
Storage and distribution of pharmaceuticals.
Pickup of lab specimens from patient’s homes and delivery to labs.
Pickup of lab specimens from correctional facilities and delivery to labs.
Pickup of lab specimens from clinics for delivery to labs.
Cold storage of specimens.
Delivery of medical equipment and supplies on an emergency basis to operating rooms.
Delivery of medical records, charts, X-rays, etc

What Are Our Governing Agencies?

To ensure that we are in full compliance with medical delivery services requirements and that we deliver our customers’ medical materials safely, we adhere to the rigorous standards of our governing agencies. As a trusted medical courier service, we are committed to carefully following all required protocols for secure deliveries.

DOT (Minnesota Department of Transportation & U.S. Department of Transportation)

DOT regulations are specific surrounding the transport of various pharmaceuticals. Certain drugs qualify as, and are subject to, HAZMAT regulations. Chemotherapy drugs require various credentials depending upon their class, type and volume. Formal Security Plans must be devised. Statutes require certain licensing requirements as well as record keeping and reporting requirements. Drug testing and background checks must be performed on certain driver classes. Vehicle placarding may be needed.

JCAHO (Joint Commission on Accreditation of Healthcare Organizations)

Although accreditation is not available to delivery companies, compliance is mandatory for the benefit of the Healthcare Organization. Chain-of-Custody is of issue when delivering pharmaceuticals, especially narcotics. Additionally depending upon the organization, various requirements including drug screening, background checks and bonding must be qualified. Proper training programs and access by delivery personnel to proper equipment and supplies is a direct requirement.

HIPAA (Health Insurance Portability and Accountability Act)

Privacy issues have been tantamount to healthcare organizations. Violations can occur with the simplest action. Packages inappropriately labeled can violate a patient’s privacy rights. Pharmaceuticals given, even temporarily, to another individual will risk the privacy of a patient’s condition. In addition, those individuals exposed to patient information must understand the confidentiality implications. Business Associate Contracts must be properly drafted and maintained between organizations and vendors. Data accumulated from delivery companies must be managed, encrypted, and protected.

OSHA (Occupational Safety and Health Organizations)

Exposure to unsafe levels of hazardous material must be avoided. Radioactive material must be assessed in order to determine the proper precautions for individuals and to assure proper packaging. Thermo luminescent dosimeter badges may be required. Bio-hazard exposure must be addressed when dealing with lab samples. Spill kits are necessary to handle spills of both body fluids and of chemotherapy drugs. Handling of certain equipment used by a patient possesses a threat of contamination.

Standards of Professional Conduct

Delivery personnel interact with patients and as such are subject to standards of conduct. Interaction must be professional and demeanor courteous and attentive to the patients varying life situations. Misconduct can subject the organization to significant legal ramifications as well as jeopardize reputation. Delivery personnel must represent the organization at the same level they would strive for themselves. They must be uniformed, groomed and display an ID.

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Our Medical Courier Training and Requirements

Street Fleet Medical Services addresses all governing requirements to ensure the safe delivery of all our customers’ materials. We are structured and informed to protect the Organization from any exposure to damages. Our primary means of accomplishing this is through proper hiring, training, supervision and record-keeping. Some of our training programs include:

HIPPA Driver Training
Biohazard Cleanup Procedures
Radiation Safety Training
Security Plan
Driver Pharmaceutical Training
Smoking Policy

Hiring and ongoing requirements include:

Criminal Background Checks
Prior employment checks
Drug Screening (where applicable)
Driving Record Checks
Zero tolerance policies

With these requirements in place, we hold our drivers to high standards of professionalism and courtesy. We understand that delivering products means our drivers act as representatives of our customers, so we provide experienced personnel specializing in medical courier services to expertly represent your organization.

Get Trusted Medical Delivery Solutions With Street Fleet

Ensure that your institution can provide the highest level of customer service by getting reliable, timely medical deliveries in the Twin Cities with Street Fleet. For more information about how our experienced team can meet your needs for trustworthy delivery services, reach out to us and register online for our services today.

Psychotherapy

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Treatment Specialties

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